Terms Of Services

Last updated: June 12, 2026

1. Acceptance of Terms

1.1) By using the BEINNOVA Sites website or engaging our services, you agree to these Terms & Conditions.

2. Services

2.1) BEINNOVA Sites provides website design, website development, website hosting, website maintenance, website support, consulting, and related digital services.

3. Project Scope

3.1) All projects are governed by an approved proposal, quote, or written agreement.

3.2) Any work requested outside the approved scope may be billed at our standard hourly rate.

4. Client Responsibilities

4.1) Clients agree to:

4.1.2) Provide content, images, logos, and other required materials in a timely manner.
4.1.3) Review work and provide feedback promptly.
4.1.4) Proofread all content before launch.
4.1.5) Maintain ownership rights for all submitted content.

4.2) Project timelines may be extended due to delayed client feedback or content delivery.

5. Revisions

5.1) Projects include the revision rounds outlined in the approved proposal.

5.2) Additional revisions beyond the agreed scope may incur additional fees.

6. Payments

6.1) Invoices are due according to the payment schedule outlined in the project proposal.

6.2) Late payments may result in project delays, suspension of services, or late fees.

6.3) All payments are non-refundable unless otherwise agreed in writing.

7. Website Ownership

7.1) Upon full payment:

7.1.2) Clients own the website content provided by them.
7.1.3) Clients receive ownership of the completed website design and development work.
7.1.4) BEINNOVA Sites retains ownership of proprietary tools, processes, templates, and reusable code frameworks.

8. Hosting & Maintenance Services

8.1) Hosting and maintenance plans automatically renew unless canceled.

8.2) Hosting and maintenance fees cover:

8.2.1) Website hosting
8.2.2) Security monitoring
8.2.3) Software updates
8.2.4) Routine maintenance
8.2.5) Support time included in the selected plan

8.3) Additional work beyond included support hours may be billed separately.

9. Domain Names

9.1) If clients manage their own domain registration, they are responsible for:

9.1.2) Renewals
9.1.3) DNS settings
9.1.4) Registrar access
9.1.5) Domain-related billing

9.2) BEINNOVA Sites is not liable for service interruptions caused by expired or improperly managed domains.

10. Third-Party Services

10.1) Websites may utilize third-party services including:

10.1.2) WordPress
10.1.3) Elementor
10.1.4) Hosting providers
10.1.5) Plugins
10.1.6) Payment processors
10.1.7) Analytics tools

10.2) BEINNOVA Sites is not responsible for outages, policy changes, security vulnerabilities, or service interruptions caused by third-party providers.

11. Website Security

11.1) While reasonable security measures are implemented, no website can be guaranteed completely secure.

11.2) BEINNOVA Sites does not guarantee protection against:

11.2.1) Hacking
11.2.3) Malware
11.2.4) Data breaches
11.2.5) Third-party software vulnerabilities

11.3) Clients are responsible for maintaining secure passwords and notifying us of suspected security issues.

12. Limitation of Liability

12.1) To the fullest extent permitted by law, BEINNOVA Sites shall not be liable for:

12.1.2) Lost profits
12.1.3) Lost revenue
12.1.4) Business interruption
12.1.5) Data loss
12.1.6) Indirect or consequential damages

12.2) Our maximum liability shall not exceed the amount paid by the client for services during the preceding three months.

13. Cancellation & Termination

13.1) Either party may terminate services with written notice.

13.2) Upon termination:

13.2.1) Outstanding balances become immediately due.
13.2.2) Hosting and maintenance services may be discontinued.
13.2.3) Website files may be provided upon request once all invoices are paid.

14. Portfolio Rights

14.1) BEINNOVA Sites may display completed projects in its portfolio, marketing materials, social media, and case studies unless otherwise agreed in writing.

15. Governing Law

15.1) These Terms shall be governed by the laws of the State of North Carolina.

16. Contact Information

16.1) BEINNOVA Sites

16.2) Website: beinnovasites.com

16.3) Email: info@beinnovasites.com

16.4) A few additions I strongly recommend based on your business model:

16.4.1) Retainer plans include up to X hours per month. Unused hours do not roll over.

16.4.2) Rush requests may incur additional fees.

16.4.3) Website launch constitutes acceptance of the project.

16.4.4) Quarterly audits and proactive recommendations may be provided but are not guaranteed under all plans.

16.4.5) Client communication should go through designated points of contact whenever possible.

16.5) Those five clauses will protect you from many of the issues you’ve mentioned with clients expecting unlimited support, immediate turnaround, or extra revisions.